Legacy Civic Support and Enrollment Center
Enrollment • Sessions • Technology • Customer Care

Legacy Civic™ Essentials Sessions

Support, Enrollment & Opportunities Center

Welcome to your guide to seamless support. Get help with enrollment, Kick Start access, virtual classrooms, payments, certificates, website navigation, accessibility, partnerships and other Legacy Civic™ services.

Email Support Call 1-650-860-4576 Ask Atlas™

Quick Access

Begin Enrollment Enter Kick Start Information Participation Agreement Microsoft Teams Classroom Legacy Civic™ Store Partner With Us Accessibility Support Participant Account

How Can We Help?

Choose the support category that best describes your question. Each link opens a pre-addressed email with the correct subject line.

01

Enrollment

Get help with registration, program selection, onboarding, required documents and enrollment confirmation.

Request enrollment help
02

Kick Start Sessions

Request assistance with login access, voice-enabled PDFs, media files, examinations, grades or progression.

Request Kick Start help
03

Virtual Classroom

Get help entering Microsoft Teams, locating session information, checking device readiness or resolving access issues.

Request classroom help
04

Website & Technical

Report broken links, account difficulties, page errors, media problems or website navigation concerns.

Request technical help
05

Payments & Orders

Ask about payment confirmation, session purchases, receipts, store orders or billing-related questions.

Request payment help
06

Certificates & Records

Request assistance with grades, final evaluations, completion records and Certificates of Accomplishment.

Request records help
07

Accessibility

Request reasonable support for accessing website content, learning materials, media or virtual sessions.

Request accessibility help
08

Opportunities & Partnerships

Ask about employment, volunteer service, mentorship, community collaboration, sponsorship or strategic partnership.

Request opportunity information

Prepare Your Support Request

Providing clear information helps the Legacy Civic™ Support Team understand the issue and identify the appropriate next step.

  1. Identify yourself.
    Provide your full name and the email address used for enrollment or purchase.
  2. Select the category.
    Explain whether the request concerns enrollment, sessions, technology, payment, records or another service.
  3. Describe the issue.
    State what you were trying to do, what happened and any message displayed on the screen.
  4. Send safe evidence.
    When helpful, provide a screenshot with passwords, payment details and private identifiers removed.
Helpful details: Include your device type, browser, session name, approximate time of the issue and the page or feature you were using.

Protect Your Information

Legacy Civic™ Support should never need your account password, one-time verification code, complete payment-card number, card security code or other secret login information.

  • Do not send passwords or verification codes
  • Remove private information from screenshots
  • Use the official email and website links on this page
  • Report suspicious messages or payment requests

Accessibility and Communication Support

If you experience difficulty reading, hearing, navigating or using any website, PDF, media file or virtual-classroom feature, contact support before beginning an examination or scheduled session.

Legacy Civic™ will review the request and work toward an appropriate available solution.

Read the Accessibility Statement

Support FAQs

How do I contact Legacy Civic™ Support?

Email Support@LegacyMobileSessions.com, call 1-650-860-4576 or use the official support links on this page.

What should I include in my request?

Include your full name, enrollment or purchase email, support category, device type and a clear description of the problem. Remove passwords, payment-card data and private identifiers from any screenshot.

Where do registered participants enter the virtual classroom?

Use the Microsoft Teams Classroom button on this page. Confirm that you are using the correct meeting information supplied for your scheduled session.

Where can I get Kick Start Session assistance?

Select the Kick Start support category above for help with login access, voice-enabled PDFs, instructional media, examinations, grades or progression.

Can Support ask for my password or complete card information?

No. Do not send passwords, one-time codes, complete payment-card numbers or card security codes through email, chat or a support form.

Is this an emergency service?

No. Legacy Civic™ Support is not an emergency-response service. If there is an immediate danger or emergency, contact the appropriate local emergency service.

Building Skills. Creating Confidence. Fulfilling Legacies.™

We’re Here to Help You Move Forward

Choose the support method that works best for you. Please provide enough detail for the team to understand your request and determine the appropriate next step.

Send a Support Email Call Support Ask Atlas™

Email: Support@LegacyMobileSessions.com  |  Call: 1-650-860-4576

Support notice: Support availability, service procedures and resolution times may vary according to the request, program schedule and information provided. Submitting a request does not guarantee a specific outcome. This page does not replace the applicable enrollment, participation, payment, privacy or program terms.